Chennai based Technology Operations Management organization, Cybernet-SlashSupport (CSS) has announced the appointment of Sreenidhi Sharma, better known in the industry as Nick Sharma as the new CEO.
Prior to his current responsibilities Nick Sharma, headed the Infrastructure Management Services (IMS) business at Satyam and was an executive member of the organization’s Leadership Council. Mr. Sharma had been instrumental in the conceptualization, incubation and exponential growth of the Infrastructure Services Business at Satyam and was also responsible for building the organization’s competencies in the Infrastructure Management Services around application of information and network technology.
Commenting on the appointment of Nick as the new CEO, Ravi Adisumalli, Investor (SAIF Partners) and Member of Board, said, “In the last few years, CSS has established a strong 100% referenceable customer base. We see a lot of opportunities in the market place and Nick, with his 25 years of leadership experience and specialised expertise, was an ideal choice to lead CSS into the next exciting phase of growth.”
On his joining CSS, Nick Sharma, said, “I am delighted to take on the role of CEO. Our goal is to empower organisations to successfully enhance their business objectives through their IT needs . I am confident that CSS Corp will continue its strong progression thanks to the strength of its people, focused expertise, our alliances and partners.”
Recently, CSS opened a new facility at Taguig City in Manila, Philippines to provide multi lingual customer and technology support for its global customers out of its Philippines facility.
A brief biography on Nick Sharma
In his previous engagement, he headed the Infrastructure Management Services (IMS) business at Satyam and was an executive member of the organization’s Leadership Council providing strategic direction and was accountable for all client relationships, sales and marketing, delivery and operations of the firm in the Infrastructure Services space.
Mr. Sharma has been instrumental in the conceptualization, incubation and exponential growth of the Infrastructure Services Business for the firm. He is also responsible for building Satyam’s competencies in the Infrastructure Management Services around application of information and network technology.
Mr. Sharma joined Satyam from Unisys, USA, where he was the Vice President and Managing Partner for Infrastructure Transformation Services. At Unisys, as a key member of the strategic committee he was integral in establishing the Outsourcing and Infrastructure strategy for the company. He developed various artifacts and published whitepapers in Server Consolidation and Virtualization.
Prior to Unisys, Mr. Sharma was Vice President and General Manager at Nortel Networks in the United States, Canada and Latin America. At Nortel Networks, Mr. Sharma provided leadership and strategic direction to the organization in providing end-to-end solutions to Service Providers, ASPs, ISPs, CLECs and Enterprise customers. He was part of the Executive Leadership Team of the company.
As part of Mr. Sharma’s extensive background in the Professional Services Industry, he served as Vice president at Compaq (a HP company now) for 3 years and Digital (a HP company now), for 15 years in various leadership capacities.
He earned a Bachelor of Science degree in Mechanical Engineering at Osmania University and an MS in Industrial Management from the University of Texas. He is a graduate of Executive Management programs at the HBSP and U21, Harvard Business School and the University of California, Berkeley. He is also an active member of the Boston SIM chapter and presents on various IT forums.
About CSS
CSS, focuses on IT operations management services (Enterprise Technology Support, Software Testing & Development and Remote Infrastructure Management (RIM) Services) aimed at optimizing customer’s IT operations. CSS offers solutions in Enterprise and Consumer Technology Support, Application Life cycle Management and Remote Infrastructure Management Services. CSS has a proven expertise of delivering the entire range of technical and customer support services for both enterprise & consumer technology products and applications across geographies. With a unique “100% referenceable customers” mission statement, the company provides best in class operations support and excellence in customer satisfaction.
Head-quartered in San Jose, CA, CSS currently has people working out of its global operations centers in Chennai (India), Utah (USA), Poland (Europe) and in the Philippines. CSS has over 80 customers including Industry leaders such as Alcatel-Lucent, Sun Microsystems & Blackboard Inc.and other fortune 1000 companies as its long term customers. CSS is a professionally managed, privately held company with investments from SAIF, Goldman Sachs and Sierra Ventures.
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